If somebody wrongs you, it’s natural to be upset. And it’s natural to want some kind of retribution or revenge. Just look at how we as a nation reacted to 9/11. Everybody wanted to take up arms and go kill some terrorists. (In fact, we’re still on a witch hunt, killing people in countries who […]
Continue readingEvery business owner is in the bridge-building business: one project (or sale) often leads to another. Think of every client not in terms of what you make today, but rather what you might make in the future as a result of that client’s testimonial and referrals. Clients are the bridge between your present and your future. […]
Continue readingJust when you think you’ve seen it all, something shows up in your mailbox that proves you wrong. Yesterday, as I was going through the mail, I found a letter from DirecTV, a satellite TV provider. I was intrigued because the letter was not addressed to me as a consumer, but rather to me as […]
Continue readingA common theme I’m seeing come up over and over again among the customers of my clients’ businesses is this: “I’m broke. I can’t order/register/subscribe because I don’t have any money.” I guess I can’t blame people for tossing out financial objections. After all, a lot of people are hurting financially, and we all have […]
Continue readingBack in the summer of 2005, I found myself between a rock and a hard place. On April 19, 2005, exactly one month after my second child was born, I quit my job to pursue a new career as a financial planner. I was able to do this because I had received a bonus and, […]
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